1. The first time I met John I was really surprised.  He was introduced to me from an investor in my new company at the time and John was an old friend of his.

    What surprised me about John how human he was.  He was in his late sixties and somewhat stubborn and opinionated.  But not it an arrogant way.

    John’s wealth started with his grandfather’s company.  The family ran and grew it into a conglomerate that was eventually sold.  John now managed the family’s assets of over a billion dollars.

    And I was really nervous when I pitched him, knowing what he could mean to my company.  But after listening to me for a few minutes and asking a few questions, John politely rejected my request to invest.

    I forgot about John until about a year later when we were at the next level with our business.  I knew John was not interested in us but I was able to set up a meeting to get his advice on how to get the next round of financing in, which we were in desperate need of.

    At lunch John asked me a bunch of questions and I gave him updates.  And while I had answered most of his questions hundreds of times before to other investor leads, at lunch I was just being honest as I knew he was not interested.  Polished sales pitch was off and guard was down.  I just wanted his advice.

    After desert, John asked me how much I was looking for. “Quarter of a million” was my answer.  He said, “Why don’t you walk back with me to my office and I’ll write you a check.”

    I said, “Excuse me??!!”, to which he smiled and said, “Let’s go.”   And in that moment my company took a giant leap forward.

    It was far more than the money John invested, it was how involved he became in our business that made him so amazing for us.  Instant credibility was gained when people learned he was involved in the business.  In fact often our staff would say, “Stefan, John’s on the phone… again!”

    And John would call to tell me things like, “Stefan, I just spoke with [so-and-so]. He/she is a $xxx million-dollar guy and they told me to tell you to call them.”

    A week later he would check to see if I had spoken with his referral.  The times I told John the person did not return my call, he would curse and hang up before I could even finish my sentence.

    Ten minutes later the phone was ringing with that person on the line.

    And that is an angel investor.  In fact, a dream angel.

    Angels, if you’re not familiar with the term, are investors that do far more than give you money.  They roll up their sleeves and help build the company.  The love the excitement and energy the business is generating and they want to be a part of it.

    So how do you find one for yourself?

    Seven Steps for Finding Your Billionaire Angel Investor:

    1.  Refine your vision. Make it “billionaire”-like in scale.  Make sure it fits the mindset of someone accustomed to thinking really big and powerfully.  This doesn’t necessarily mean the size of the business.  Make it real and realistic, but your (authentic) passion and intensity of it must be huge.

    2.  Pick your Angel.  Identify them by name.  Find out as much as you can about them. What they like and have they funded before.  Find out their key people:  their spouse, personal assistant, administrator, etc.

    3.  Use the back door. Often times they are not accessible directly.  Find out how to get in front of a key contact of theirs.  That should not be nearly as difficult.  Start to build a relationship with that person.

    4.  Get your ducks in a row.  The basics like finances, business plan, executive summary, sales pitch, etc.  Make sure you know your industry and what is going on.  Feel very comfortable in what you know and what you don’t know.

    5.  Practice on your D-list first. Then C-list, then B-list before going to your billionaire contact (i.e. “A-list”.)  Make your mistakes and iron out the kinks on those you are OK with messing up on.  And you WILL mess up!

    6.  Be comfortable in your skin.  Passionate about where you are taking the company… and most importantly, be real.

    7.  Ask for their advice. These guys are usually hit up all the time.  To help them relax and really “be” with you, let them know you (authentically) would like their advice on what to do next for your business.

    These steps do not ensure you will nail it every time, but do know what makes you 1,100% more attractive to someone who is constantly approached for money, is just being real with them.  Being relaxed and yourself.

    So go to it and perhaps you will walk home with someone just like John!


    Action Steps for the Week:

    Looking for funding in your business?  Who is your dream investor?  What do you know about him/her?

    Research that person until you feel you really “know” your billionaire angel investor.

    Make sure your business is something that would excite them.  How you will know this is a) how excite are you about it and b) their interest level in your industry.

    Do you have a way to get in front of them?  If not, who do you know who knows an inner-circle person?  Still drawing a blank?

    Then who do you know who knows someone who might know an inner-circle person?

    Don’t give up and more-than-likely you’ll be in front of your potential angel sooner than you think.

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  2. Earlier this week I was teaching marketing to about 20 entrepreneurs here in NYC. After the class several came up to say they got some super-cool tips on how to immediately impact their sales with little or no cost.  Just rewriting and designing their marketing strategies based on what they just learned.

    And here is what they learned:  the difference between selling the features and benefits of your product or service.

    Features—a physical or tangible component of your product / service.  Using a product example, a bicycle:  weighs only 23 pounds, has 21 gears, Shimano brakes, 110PSI high-pressure tires, and is designed light and built for speed.

    And for service-based businesses, an example would be a chiropractor’s office:  we offer a 10 minute evaluation and assessment of your pain (or situation), then do a series of 3 to 5 treatments over the course of two weeks, followed be an additional assessment, and so on.

    Benefits—the non-physical, emotional and intangible reactions to your product / service.  In our product example:  this super-light, super-fast bicycle with 21 gears will make sure you can get up that insane mountain you have been training for all these months.  When you get to the top, you’ll look behind you and know you just conquered that amazing ride you’ve been dreaming about….

    In our service example:  your initial evaluation with our top chiropractor will immediately ensure you are getting the exact treatment you need for your situation, and as quickly as possible.  With this you can relax and let our expert chiropractor do his (her) magic on your body.  Watch how quickly your body will respond to his (her) touch and adjustments.

    Question:  Do you think people buy from features or benefits?

    In our class this week this became a debate.  Some said features, some said benefits and some said both.

    We all agreed that people buy on benefits.  BENEFITS!

    Why?

    Because people want to know how they will benefit from using your product or service.  Yeah, sure it is helpful knowing how many gears the bike has, but really getting them to feel the accomplishment of getting to the top of the amazing mountain is what is going to override the features.

    If they feel the possibility of owning your product (or hiring you for your service), you will make the sale so much easier to accomplish.

    People buy on emotions!

    Still not convinced?  Look at Apple’s iPhones.  For many, many people, if it ain’t an iPhone (or other Apple product) they are not interested.  It is NOT because of the features (although this certainly helps) it is because they have positioned themselves quite successfully as a hip, cool, state-of-the-art company.  And people want a piece of THAT in their lives.

    STILL not convinced?  Park your rear-end in front of the TV for 30 minutes.  Watch two cable stations:  Home Shopping Network and QVC.  Just watch what these masters of selling do:  they can take the ugliest piece of (you know what) and sell millions of them.  How they do it is mention (briefly) a feature and then spend 10 minutes talking about all the benefits of it.

    Benefits, benefits, benefits!

    So if it is in fact benefits that sell your product or service, where are you putting your marketing resources:  features or benefits?

    If the former, I highly, (I mean highly) recommend you immediately shift your energy into the latter.

    And if you do not immediately see results, please e-mail me.  I’m not kidding!

    Action Steps for the Week

    Take a look at your product or service.  Make a list of the top 5 features of it.

    Next, write as many benefits as you can think of for each of those features.  Go nuts with this and then pick the top 10-15 of them (depending on how you will use this information.)

    HERE’S THE CATCH:  Do this from your customers’ perspective, not yours!

    If you are not sure their perspective, find out.  There are many ways to get this feedback from them:  surveys, calling them, standing on the street corner and asking them, you name it.

    Once you are clear on what the benefits are, you are now ready to put your promotional materials together.  Briefly mention the feature and then all its benefits.  Do this for the top features.

    NOTE:  avoid grandiose claims like, “The world’s best…” or “You’ll love the taste of…”  That stuff does not work.  Instead, back it up with statistics, data, survey results, scientific discoveries, etc.  Third party endorsements are golden.

    Lastly, use testimonials that add credibility to what you promote.

    Do these to your marketing and you will most likely be amazed at the quick results you will see.

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  3. We all want great results in our business, but we often get stuck achieving them.  Especially when going after an UnReasonable goal—a goal you create that really stretches you!

    Some of the biggest problems entrepreneurs and executives face in setting up and achieving UnReasonable success to their businesses include:

    • Unclear or incorrect power goal to focus on
    • Confusion on exactly what or how to really stretch yourself
    • Lack of focus, inspiration and direction when you get tripped up
    • Scarcity of an experienced mentor giving you a fresh perspective on things

    If you would like to get your business headed in the right direction and well-positioned in this economy and if you’d like to receive expert, personalized business advice from one of the top small business coaches in New York City, then you’re in luck!

    During the month of February I’m offering a special zero-cost, Business Breakthrough planning and goal setting session for a limited number of business owners. Here’s how it works:

    **Business Breakthrough Session**

    You can get a personal session 1-on-1 with me, Stefan Doering, where we will work together to:

    • Create a clear vision for your business/career
    • Define your power goal for 2010 towards this vision
    • Identify key strategic ‘mile-stone’ objectives
    • Uncover hidden challenges and blind spots that could be sabotaging your success
    • Create a 3-stage long term plan and a ‘next step’ action plan
    • Leave this session with intense determination and a strategy to get to the next level in 2010.

    If you’d like to be one of the few business owners (I only have time to do six!!) to have one of these special sessions Just Click Here.

    And fill out the brief application and I’ll get back to you by the end of the week to set up your Business Breakthrough strategy session.

    If you have any questions about this, or if there’s anything I can do to serve you or support you in any way, please let me know.

    UnReasonably yours!

    Stefan Doering

    BEST Coaches, Inc.

    718-395-3650

    PS:  If you want to be one of the six businesses to have a Business Breakthrough strategy session, just click here.

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